技术档案

企业AI工作流平台Enterprise AI workflow platform

整合AI数据和工作流

每条都摘自下方编号的来源原文；只写事实，不写预测或建议。

技术简介

  • ServiceNow把AI、数据和工作流整合在统一平台中，帮助客户实现智能自动化。1
    By bringing AI, data, and workflows together into a unified platform, the company helps customers achieve intelligent automation.
  • Stagwell用ServiceNow ITSM取代四个独立服务台与定制中间件，并用平台AI总结事件和生成知识库文章。3
    Consolidated IT Service Management (ITSM): Replacing four separate service desks and custom middleware with ServiceNow ITSM, Stagwell uses native platform AI to summarize incidents, generate knowledge base articles, and slash ticket resolution times.

已有应用

  • Stagwell正在部署ServiceNow EmployeeWorks和Super Intelligence Control Tower。2
    Stagwell is deploying several ServiceNow products, including ServiceNow EmployeeWorks and the Super Intelligence Control Tower, to help break down silos, speed up integration, and strengthen security

主要参与者

  • ServiceNow开发AI工作流平台，Microsoft提供承载其解决方案的Azure云平台。1
    ServiceNow’s decision to run on Microsoft Azure and transact through the Marketplace has transformed how it reaches customers.

来源

  1. microsoft.com · ServiceNow deploys and scales AI solutions faster with Microsoft Marketplace | Microsoft Customer Stories
  2. newsroom.servicenow.com · Stagwell (STGW) unifies the employee experience across global network of 70+ agencies on the ServiceNow AI Platform · 2026-10-28
  3. businesswire.com · Stagwell (STGW) unifies the employee experience across global network of 70+ agencies on the ServiceNow AI Platform · 2026-10-28