技术档案

企业AI智能体Enterprise AI agents

调用工具执行任务的软件

每条都摘自下方编号的来源原文;只写事实,不写预测或建议。

技术简介

  • AI智能体能调用外部工具和数据源,以很少的人工干预执行任务。3
    An AI agent is a system that can leverage external tools and data sources to execute tasks with minimal human intervention.

已有应用

  • ServiceNow MCP插件已在OpenAI商店上线。1
    The ServiceNow MCP plugin is available in the OpenAI marketplace today, with enhanced capabilities expected by the end of 2026.
  • 大众集团已经使用Microsoft Copilot,过去一个月集团内有超过26,000个智能体活跃。2
    In addition, more than 26,000 agents have been active across the Group over the past month alone, scaling AI-driven productivity gains.

主要参与者

  • OpenAI已在自身运营中使用由Super Intelligence Control Tower支持的ServiceNow工作流。1
    OpenAI is also using ServiceNow workflows in our own operations, supported by the Super Intelligence Control Tower.
  • 微软向大众集团员工提供Microsoft Copilot。2
    REDMOND, Wash. — Oct. 21, 2026 — Microsoft Corp. on Wednesday announced that Volkswagen Group has now equipped more than 330,000 employees across the company with Microsoft Copilot, helping its workforce increase productivity, accelerate decisions and improve knowledge-based processes across the organization.

来源

  1. openai.com · OpenAI and ServiceNow expand partnership across enterprise workflows | OpenAI · 2026-10-28
  2. news.microsoft.com · Microsoft empowers more than 330,000 Volkswagen Group employees with Copilot - Source · 2026-10-21
  3. ibm.com · How to Build an AI Agent | IBM · 2025-12-03